Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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CallHub
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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CallHub doesn't offer ticketing.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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CallHub doesn't offer Live Chat.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center in All-inclusive plan for $49/agent/month.
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CallHub offers Call Center in plan for $199/acc/month.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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CallHub doesn't offer Self-Service.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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CallHub doesn't offer a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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CallHub doesn't offer a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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CallHub doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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CallHub doesn't offer a Viber integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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CallHub doesn't offer knowledge base.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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CallHub doesn't offer customer forum.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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CallHub doesn't offer automation and rules.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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CallHub offers API functions in plan for $199/acc/month.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features in All-inclusive plan for $49/agent/month.
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CallHub offers IVR features in plan for $199/acc/month.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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CallHub doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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CallHub doesn't offer unlimited history.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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CallHub doesn't offer unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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CallHub doesn't offer unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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CallHub doesn't offer unlimited tickets/mails.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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CallHub doesn't offer unlimited call recording.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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CallHub doesn't offer unlimited 24/7 support.
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Tražite alternativu za LiveHelpNow?
Tražite li pouzdanu alternativu za LiveHelpNow? LiveAgent nudi sveobuhvatno help desk rješenje s podrškom putem e-pošte, chata uživo, društvenih mreža i pozivnog centra. Iskoristite našu besplatnu probu i otkrijte kako naše značajke povećavaju produktivnost i zadovoljstvo korisnika. Pridružite se brojnim tvrtkama koje su već prešle na LiveAgent!
Tražite alternativu za Novocall?
Tražite li moćniju alternativu za Novocall? LiveAgent je vaše sve-u-jednom rješenje za komunikaciju putem e-pošte, chata uživo, društvenih medija i pozivnog centra, s preko 175 značajki i 40 integracija. Isprobajte besplatno i unaprijedite korisničku podršku brzinom munje!
Tražite alternativu za Customerly?
Razmislite o prelasku na LiveAgent, vrhunsko višekanalno rješenje za korisničku podršku. S više od 175 značajki i 40+ integracija, omogućuje brzo i učinkovito rješavanje korisničkih upita putem e-maila, chata uživo, društvenih mreža i više. Isprobajte besplatno 14 ili 30 dana bez kreditne kartice!
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team