Tražite Hesk alternativu?

Otkrijte zašto je LiveAgent najbolja Hesk alternativa na tržištu.

✓ Bez troškova postavljanja
✓ Korisnička usluga 24/7
✓ Bez kreditne kartice
✓ Možete odustati kada želite

Započnite | 1 mjesec besplatno Pogledajte ga u akciji

Koriste ga

Home | Hesk alternativa

Dosadio vam je vaš softver za korisničku podršku?

Prebacite se na LiveAgent danas i otkrijte što ga čini odličnom alternativom za Hesk<. liveagent je tiketing softver korisni podr koji mo rije vi komunikaciju uklju href="https://www.liveagent.hr/tiketing-softver/">email tiketing, live chat, pozivni centar, društvene medije i korisnički portal.

Podržan je s velikim brojem značajki i integracija s ostalim softverskim rješenjima kako bi vam pomogao u kreiranju glatkog tijeka rada. Pročitajte više o LiveAgent-u ili započnite svoj besplatni 30-dnevni probni period danas.

Započnite besplatni probni period

14 or 30 days free trial Kreditna kartica nije potrebna

.ladesk.com

Choose your region (datacenter location)

Americas (US)

Europe & Africa (EU)

Asia & Pacific (SG)

Data centre changes are not possible after account creation.

Pošaljite mi novosti o proizvodima i drugim promotivnim ponudama.

Završavanjem registracije, ja prihvaćam uvjeti korištenja i Politika privatnosti.

Hesk vs LiveAgent brza usporedba

Features	Liveagent Try the best customer support alternative for free! No credit card required.	Hesk
Ticketing Contains a management tool that processes and catalogs customer service requests.	LiveAgent offers ticketing.	Hesk offers ticketing.
Live Chat A real-time chat widget that you can place on any website.	LiveAgent offers Live Chat.	Hesk doesn't offer Live Chat.
Call Center A call center that can be used to make and receive calls using automatic call distribution.	LiveAgent offers Call Center.	Hesk doesn't offer Call Center.
Self-Service A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.	LiveAgent offers Self-Service portal.	Hesk offers self-service portal.
Facebook A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers a Facebook integration.	Hesk doesn't offer a Facebook integration.
Twitter A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.	LiveAgent offers a Twitter integration.	Hesk doesn't offer a Twitter integration.
Instagram An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers a Instagram integration.	Hesk doesn't offer a Instagram integration.
Viber A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.	LiveAgent offers a Viber integration.	Hesk doesn't offer a Viber integration.
WhatsApp WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.	LiveAgent offers a WhatsApp integration.	Hesk doesn't offer a WhatsApp integration.
Knowledge Base A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.	LiveAgent offers knowledge base.	Hesk offers knowledge base.
Customer Forum An online discussion board for your customers that's located directly within your knowledge base.	LiveAgent offers customer forum.	Hesk doesn't offer customer forum.
Automation and Rules Workflows that you can automate to eliminate repetitive tasks.	LiveAgent offers automation and rules.	Hesk doesn't offer automation and rules.
API A set of functions that allow different applications to work together.	LiveAgent offers API functions.	Hesk doesn't offer API functions.
Interactive Voice Response (IVR) A technology that allows incoming callers to navigate a phone system before talking to a human operator.	LiveAgent offers IVR features.	Hesk doesn't offer IVR features.
Video Calls A call that contains video, similar to Skype, Zoom, or Facetime calls.	LiveAgent offers video calls.	Hesk doesn't offer video calls.
Unlimited History Tickets don't expire or delete-- you can view them at any time.	LiveAgent offers unlimited history.	Hesk offers unlimited history.
Unlimited Websites You can use the software on an unlimited number of websites.	LiveAgent offers unlimited websites.	Hesk offers unlimited websites.
Unlimited Chat Buttons You can place an unlimited number of chat buttons on your websites.	LiveAgent offers unlimited chat buttons.	Hesk doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails You can receive an unlimited number of emails and tickets.	LiveAgent offers unlimited tickets/mails.	Hesk offers unlimited tickets/mails.
Unlimited Call Recording Record every call that’s made or received and playback the recording at any time.	LiveAgent offers unlimited call recording.	Hesk doesn't offer unlimited call recording.
Unlimited 24/7 Support Customer support is offered 24/7 without limiting the number of queries you can submit.	LiveAgent offers unlimited 24/7 support.	Hesk doesn't offer unlimited 24/7 support.

Rješavajte korisničke upite brže zahvaljujući našem live chatu. Jednostavno kreirajte prilagođeni widget ili izaberite jedan iz naše galerije chat gumba i smjestite ga na svoju web stranicu. Vaši klijenti jednostavno mogu kliknuti na njega i započeti chat s vašim agentima za podršku. Live chat je jedan od najbržih na tržištu.

Podržan je s korisnim značajkama, kao što su pregled tipkanja u realnom vremenu ili proaktivne chat pozivnice za povećanje angažmana klijenata. Isprobajte ga sami i vidite kako možete poboljšati vlastitu korisničku podršku.

Isprobajte live chat

Iskusite naš softver za live chat u realnom vremenu

Upravljanje tiketima je lako

LiveAgent automatski razvrstava tikete i dodjeljuje ih agentima zahvaljujući pravilima automatizacije koje možete postaviti. To je bitno jer LiveAgent može rukovati sa svim važnim komunikacijskim kanalima koje klijenti koriste i pretvarati dolaznu komunikaciju u tikete.

Dobijte tiketing sustav koji rješava sve važno – emailove, live chat, pozive, Viber pozive i društvene medije – Facebook, Twitter i Instagram. Isprobajte ga danas i uvjerite se u besprijekornost korisničkog iskustva.

Sve značajke višekanalne komunikacije na jednom mjestu

Baza znanja s prilagodljivim brendingom

Kreirajte vlastiti korisni samoposlužni portal pun bitnih bilješki, informativnih članaka i vodiča za rješavanje različitih problema ili učenja nečeg novog. Naše značajke korisničkog portala vam omogućuju iskorištavanje prilagodljivog brendinga za usklađivanje sa stilom vaše kompanije.

Baza znanja također uključuje forume tako da vaši klijenti mogu pružati odgovore drugim korisnicima ili jednostavno razgovarati o različitim značajkama. Možete je koristiti i za prikupljanje povratnih informacija korisnika i vidjeti kako to pomaže vašem poslovanju.

Pružite odličnu korisničku uslugu s našom bazom znanja

Naša odlična korisnička služba je tu za vas

Mi rješavamo probleme putem emaila, live chata, poziva ili korisničkog portala 24/7 tako da naši klijenti mogu predahnuti ili se fokusirati na ono najvažnije – pomoć vlastitim klijentima. Kontaktirajte nas kad god nešto trebate i mi ćemo uraditi sve u našoj moći da vas informiramo ili da vam pomognemo.

Pogledajte naša postignuća ili recenzije ispod i vidite zašto se klijenti prebacuju s različitih rješenja na LiveAgent. Pridružite nam se danas i postanite sretni klijent.

Postanite sretni klijent

Uštedite više s LiveAgentom

LiveAgent kombinira odličan live chat, tiketing i automatizaciju koja nam omogućuje pružanje izvrsne podrške našim klijentima.

Peter Komornik, CEO

LiveAgent Product Tour | Live AgentP0Y0M0DT0H0M145S

Live AgentOctober 14, 2024

Spremni se prebaciti na naš softver korisničke službe?

Dajte nam šansu i započnite vaš besplatni 14-dnevni probni period danas. Ne trebate nam dati nikakve podatke vaše kreditne kartice i niste obavezani ni na što. Prvo pogledajte naš video obilazak da vidite što sve LiveAgent može ili pročitajte više o LiveAgent-u na našoj web stranici.

Pridružite se LiveAgent-u danas